Our Customer Portal
Our Customer Portal allows your customers to check on their return status without taking valuable time from your own customer service team. You can even add a link to the customer portal on your own website for easy return processing without needing approvals ahead of time.
When we talk about efficiency and maintaining profitability in the process, this is one of the key points. Give the power to your customers to enter and maintain their own product returns, then reap the benefits of having satisfied repeat customers.
Your customers can either register themselves or use the system as a guest. The registration of the actual return is intuitive, quick and easy. The best part is that as soon as the return is registered, you can get a notice immediately. This makes it easy to see quick trends in returns, reasons and potential issues almost immediately.